Frequently asked questions

What does a spring opening include?

We remove the cover, reconnect and start the equipment, bring the water to level, balance and shock it, and inspect the system. The technician confirms your pool size on arrival.

Why does a fall closing matter?

Water left in lines can freeze and crack plumbing, filters and heaters. A proper closing lowers the water, clears and protects the lines, and covers the pool for winter.

My pool turned green. What happens?

Book a green-to-clean visit. The technician sees the pool first, then confirms the price. We cannot promise a result or a date the water will clear.

Do you service hot tubs?

Yes. Hot tub water care and drain, clean and refill visits run year-round.

Can I text you photos?

Yes. The team sees them on your file. The receptionist cannot open images, so describe what you see and we will book the right visit.