Services
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Frequently asked questions
What is PamVA?
PamVA is a 24/7 AI receptionist built for appointment-based small businesses in the Okanagan. It answers every call and text in about one second, books real appointments straight into your calendar, sends confirmations and reminders, texts back missed calls, and gives you a dashboard where every conversation is transcribed. You're talking to it right now.How much does it cost?
One flat price in Canadian dollars, no contracts, no per-minute meters: Text Receptionist is $69/month (Pam answers and books over text and web chat, with your own booking website and the CRM dashboard), Front Desk is $149/month (adds 24/7 live voice answering, the waitlist, deposits, invoices and estimates, packages, review requests and marketing), and Pro is $249/month (adds the price book and job proposals, service plans, My Day for crews, and clinic tools). The first ten founding businesses get half price for their first 6 months and a rate that never goes up; in-person setup is currently free for every new business (launch promo, normally $199).What's the difference between the plans?
Text Receptionist at sixty-nine dollars a month covers everything over text: Pam answers by SMS and web chat, books real appointments, handles confirmations, reminders and reschedules, fires a missed-call text-back when you cannot pick up, and gives you your own booking website, customer records, analytics, hot-lead alerts and a morning digest. What it does not do is answer the phone in a live voice. Front Desk at one hundred forty-nine adds exactly that, 24/7 live voice answering that books on the call, plus after-hours alerts, a waitlist that auto-fills cancellations, booking deposits and no-show fees, invoices, payment links and estimates, packages, gift cards, promo codes, loyalty, review requests, consent-gated marketing, and accounting sync. Pro at two hundred forty-nine adds the deep toolkit: a price book and job proposals with good, better and best options, sellable service plans, My Day for field crews, the staff text channel, voice notes with intelligent transcription, and clinic tools like charting, intake forms, group classes and telehealth links, plus webhooks. That is the complete feature list — anything beyond this, Tom can cover on a consultation call.Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |