PamVA answers in one ring, 24/7 — takes the year, make, model and what's wrong (or the lot size, or the bedrooms), books the job, takes the deposit, and texts you the transcript before you've put the wrench down. The calls you miss don't leave a voicemail. They call the next name on Google.
14-day free trial · no credit card · no contracts · no overage bills, ever
A missed call in your trade isn't a missed chat. It's a $428 repair order, a $300 detail, or a whole season's worth of a weekly lawn client — driving to whoever picks up.
You're mid-job with a car on the hoist and both hands busy. The service advisor's already on the other line. The third caller — the one with the brake job — hangs up and dials the shop down the road.
Blower running, ear protection on, halfway across someone's yard. You physically can't hear it ring. By the time you check your phone at the truck, the spring signup has already booked someone else for the whole season.
Gloves on, buffer running, and a second call comes in while you're already talking to the first. One of them waits, gets voicemail, and gives up. Voicemail is where your bookings go to die.
The whole loop runs while you keep working — and every step of it lands somewhere you can see.
Voice, text, or web chat — same brain on all three, 24/7. It sounds like a person and callers can interrupt it mid-sentence. It never pretends to be human, and it never diagnoses the car.
Year, make, model, and symptom. Lot size. Bedrooms and frequency. Auto glass? It asks if you're going through insurance and whether the vehicle has driver-assist cameras, so the ADAS recalibration gets routed right.
Real availability, no double-books. For mobile work it quotes an honest arrival window with travel time built in. It texts a Stripe deposit link mid-call and forwards any photo the customer sends.
Every call transcribed, the job captured as fields, the booking on the calendar, the money it caught this month, and an instant text to your phone the second someone says "ceramic coating."
Anyone can pick up the phone. This runs the front of your shop — and if you don't have booking software, it is your booking system.
BC's consumer protection law says an estimate can't be substantially exceeded without the customer's prior agreement. So Pam is built to capture the job and frame any number as an estimate, pending inspection. It never diagnoses, and it never quotes a figure you'd have to walk back. The pricing stays yours — you inspect it, you price it.
"Grinding when I brake" gets captured and booked — not "sounds like your rotors." The wrench work is all yours.
If a caller pushes for a number, Pam says the shop will confirm pricing after inspection — and puts it in the confirmation text.
"Never quote timing belts." "Always mention the shop-supply fee." Type it once — Pam follows it on every call.
Every word Pam says is transcribed in your dashboard. Audit any call, any time.
PamVA is $99 a month, flat. Here's the floor, not the ceiling.
Catch one repair order you'd have lost to voicemail and you've covered PamVA for four months. Loyal customers are worth far more than one visit.
One booked detail pays for two months. A ceramic package runs $1,500–3,500 — one of those covers more than a year. A Canadian windshield is $200–800, plus $100–300 for ADAS recalibration.
Miss one spring call and you don't lose a single mow — you lose the weekly client behind it, a full season. House cleaning runs $118–238 a visit, week after week. One caught client is a year of PamVA, many times over.
They still do — you. Pam doesn't diagnose anything and it doesn't quote a price. It captures the year, make, model, and symptom, books the slot, and you call back already knowing the job. Think of it as the message pad that fills itself in. The mechanic work is still all yours.
Keep doing them — Pam won't touch your pricing. BC law says an estimate can't be blown past without the customer's agreement, so Pam is built to never give a firm number. It frames everything as an estimate pending inspection and captures the job details. You get the work on paper; you price it. The quote stays yours.
How many calls did you catch this week while you were under a car or across a yard? The ones you miss don't leave a voicemail — they call the next name on Google. Pam catches the ones your cell can't, and it takes the deposit before they hang up, so the jobs it books actually show up.
Then Pam is the phone layer beside it. Your software doesn't pick up a ringing phone — Pam answers and books the calls it never hears, and you keep running your shop the way you do now. She syncs two-way with Google, Apple and Outlook calendars from day one so she never double-books you, and if your shop software has an open API — Tekmetric and Shopmonkey both have one — we can usually wire her into it as part of setup. If you're one of the many detailers or cleaners running on a notebook and a cell, it's the other way around: Pam is the booking system.
Both. It texts a Stripe deposit link mid-call — operators tell us that alone drops detailing no-shows from a quarter of bookings to almost none. And when a customer texts a photo of the dent, the stain, or the cracked windshield, it forwards it straight to your phone and files it on their record, so you've seen the job before you call back.
Fair — so judge the real thing, not the idea. Call (672) 296-5229, tell it your car's making a grinding noise, and try to book a fake job. It never pretends to be human, and every word it says is transcribed in your dashboard. Nothing is hidden.
$99 a month, flat — no per-minute meters, no surprise overage bills. One caught job a month covers it. There's a 14-day free trial with no credit card, and no contracts. See the full pricing.
Yes. We're Okanagan-based. We build it with you — remotely, or on-site if you're between Armstrong and Kelowna — loading your services, prices, hours, and house rules, and making test calls until it sounds right. Then it goes live on your number, usually the same day.
Every other AI answering service is sold from a website in another province. We're here — we set you up on a screen-share, or in person at your shop, your driveway, or a coffee shop between Armstrong and Kelowna, and we answer the phone ourselves when you need us.
We're launching in the Okanagan and want ten local shops to prove it with. Founding clients get 50% off their entire first year, free in-person setup, Front Office features at the Reception price, and a rate that's locked for life — in exchange for honest feedback and, if it earns one, a review.
Claim a founding spotSee it run your shop before you spend a dollar.