PamVA answers in one ring, 24/7 — takes the year, make, model and what's wrong (or the lot size, or the bedrooms), books the job, takes the deposit, and texts you the transcript before you've put the wrench down. The calls you miss don't leave a voicemail. They call the next name on Google.
14-day free trial · no credit card · no contracts · no overage bills, ever
A missed call in your trade isn't a missed chat. It's a $428 repair order, a $300 detail, or a whole season's worth of a weekly lawn client — driving to whoever picks up.
You're mid-job with a car on the hoist and both hands busy. The service advisor's already on the other line. The third caller — the one with the brake job — hangs up and dials the shop down the road.
Blower running, ear protection on, halfway across someone's yard. You physically can't hear it ring. By the time you check your phone at the truck, the spring signup has already booked someone else for the whole season.
Gloves on, buffer running, and a second call comes in while you're already talking to the first. One of them waits, gets voicemail, and gives up. Voicemail is where your bookings go to die.
The whole loop runs while you keep working — and every step of it lands somewhere you can see.
Voice, text, or web chat — same brain on all three, 24/7. It sounds like a person and callers can interrupt it mid-sentence. It never pretends to be human, and it never diagnoses the car.
Year, make, model, and symptom. Lot size. Bedrooms and frequency. Auto glass? It asks if you're going through insurance and whether the vehicle has driver-assist cameras, so the ADAS recalibration gets routed right.
Real availability, no double-books. For mobile work it quotes an honest arrival window with travel time built in. It texts a secure deposit link mid-call — paid straight into your own account — and forwards any photo the customer sends.
Every call transcribed, the job captured as fields, the booking on the calendar, the money it caught this month, and an instant text to your phone the second someone says "ceramic coating."
Anyone can pick up the phone. This runs the front of your shop — and if you don't have booking software, it is your booking system.
BC's consumer protection law says an estimate can't be substantially exceeded without the customer's prior agreement. So Pam is built to capture the job and frame any number as an estimate, pending inspection. It never diagnoses, and it never quotes a figure you'd have to walk back. The pricing stays yours — you inspect it, you price it.
"Grinding when I brake" gets captured and booked — not "sounds like your rotors." The wrench work is all yours.
If a caller pushes for a number, Pam says the shop will confirm pricing after inspection — and puts it in the confirmation text.
"Never quote timing belts." "Always mention the shop-supply fee." Type it once — Pam follows it on every call.
Every word Pam says is transcribed in your dashboard. Audit any call, any time.
When you do price it, the quote carries your written terms and your licence number right above where the customer signs. Both get stamped onto that quote as it goes out — change your terms next month and the one they signed still reads the way it read that day.
Sent, revised, signed, declined, changes asked for, converted to a job — each step is logged with what changed and when. If a customer ever says they agreed to something different, you can pull up what they actually saw.
PamVA's phone-answering plan is $149 a month, flat — with a $69 text-only tier below it. Here's the floor, not the ceiling.
Catch one repair order you'd have lost to voicemail and you've covered PamVA for four months. Loyal customers are worth far more than one visit.
One booked detail pays for two months. A ceramic package runs $1,500–3,500 — one of those covers more than a year. A Canadian windshield is $200–800, plus $100–300 for ADAS recalibration.
Miss one spring call and you don't lose a single mow — you lose the weekly client behind it, a full season. House cleaning runs $118–238 a visit, week after week. One caught client is a year of PamVA, many times over.
Transparent flat CAD pricing — no per-seat charge as you add techs, no meter on the calls. Pam answers on every plan; she's your virtual assistant, and nothing is ever auto-billed.
Under the hood all day — every missed call still gets answered and booked.
Every call answered 24/7 — with arrival windows, deposits, and your whole front office online.
The price book, proposals, and recurring service plans.
14-day free trial · no card · unlimited techs on every plan · full pricing & founding offer →
The AI answering services either can't book on the cheap tier, or charge per message to text back. Pam does both on the $69 plan:
Starter is $99 CAD a month (300 voice minutes, $0.45 a minute over) and sends only one-way SMS notifications. Two-way texting and AI appointment scheduling first appear on Business PRO at $149 CAD. That's $149 CAD before their AI can text back and book — with metered minutes. PamVA books over text at $69, and its own $149 includes the whole front office, unmetered.
Starts at US$49 — about the same money as our $69 CAD — but booking is locked until its US$149 Scale plan; the cheap tier answers and takes a message. PamVA books real jobs on the $69 Text Receptionist tier.
An SMS agent from US$19 a month, then US$0.05 a message on top. PamVA's texting is included and unmetered from the $69 tier up, never per-message.
Competitor pricing as published July 2026.
The digest lands before you open: today's bays, yesterday's numbers. Calls get answered while you're under a car — year, make, model, and symptom captured as fields, the insurance and ADAS questions asked on glass jobs. The customer who texts a photo of the dent? It's forwarded to your phone and filed on their record before you call back. "Ceramic coating" buzzes your pocket while the caller's still talking. Estimates go out with options; the customer types their name to sign and a PDF of it comes back; the invoice is a texted pay-link — and the ones that go quiet nudge themselves until they expire.
They still do — you. Pam doesn't diagnose anything and it doesn't quote a price. It captures the year, make, model, and symptom, books the slot, and you call back already knowing the job. Think of it as the message pad that fills itself in. The mechanic work is still all yours.
Keep doing them — Pam won't touch your pricing. BC law says an estimate can't be blown past without the customer's agreement, so Pam is built to never give a firm number. It frames everything as an estimate pending inspection and captures the job details. You get the work on paper; you price it. The quote stays yours.
How many calls did you catch this week while you were under a car or across a yard? The ones you miss don't leave a voicemail — they call the next name on Google. Pam catches the ones your cell can't, and it takes the deposit before they hang up, so the jobs it books actually show up.
Then Pam is the phone layer beside it. Your software doesn't pick up a ringing phone — Pam answers and books the calls it never hears, and you keep running your shop the way you do now. She mirrors busy times with Google Calendar and Cal.com from day one, and reads your Apple or Outlook calendar from its published feed, so she never double-books you, and if your shop software has an open API — Tekmetric and Shopmonkey both have one — we can usually wire her into it as part of setup. If you're one of the many detailers or cleaners running on a notebook and a cell, it's the other way around: Pam is the booking system.
Both. It texts a secure deposit link mid-call — and a customer with money down shows up, because the deposit does the reminding. And when a customer texts a photo of the dent, the stain, or the cracked windshield, it forwards it straight to your phone and files it on their record, so you've seen the job before you call back.
Fair — so judge the real thing, not the idea. Call (672) 296-5229, tell it your car's making a grinding noise, and try to book a fake job. It never pretends to be human, and every word it says is transcribed in your dashboard. Nothing is hidden.
$149 a month, flat — no per-minute meters, no surprise overage bills. One caught job a month covers it. There's a 14-day free trial with no credit card, and no contracts. See the full pricing.
Yes. We're Okanagan-based. We build it with you — remotely, or on-site if you're between Armstrong and Kelowna — loading your services, prices, hours, and house rules, and making test calls until it sounds right. Then it goes live on your number, usually the same day.
Their own day on their phone: jobs, vehicle details, and for mobile work the address and arrival window. They read the intake before the car arrives, so the customer never explains twice. "On my way" is one tap and texts the customer; arrived and done are a tap each; photos of the job go on the record, and instead of typing with greasy hands, they tap record and say it — "rear pads at 3mm, flagged it" — and it's typed on the job inside about a minute, audio kept alongside it, there next visit. That same mic is on the report, the estimate, every notes field now: tap it, talk, tap stop, and clean text lands in a couple seconds — part numbers and measurements come back exactly as said, never guessed at. The report even titles itself from what got done, so that's one more box nobody has to type. Nothing to install — it runs in the phone's browser — and techs see their jobs, not your books.
Every other AI answering service is sold from a website in another province. We're here — we set you up on a screen-share, or in person at your shop, your driveway, or a coffee shop between Armstrong and Kelowna, and we answer the phone ourselves when you need us.
We're launching in the Okanagan and want ten local shops to prove it with. Founding clients get 50% off their first 6 months — Front Desk for $74.50 — free in-person setup, and a rate locked for life — in exchange for honest feedback and, if Pam earns one, a review.
Claim a founding spotSee it run your shop before you spend a dollar.