Pam answers in one ring, any hour. She quotes what's available, takes the reservation, holds it with a deposit, and starts the guest-journey messages — confirmation, pre-arrival directions, checkout. She works beside the booking system you already run, or replaces it entirely for a direct-booking property. No booking fees. No commission.
14-day free trial · no credit card · no contracts · no booking fees, ever
You're turning a room, serving breakfast, or finally asleep — and the phone rings with a guest ready to book. A booking system with no one to answer the phone captures the guests who tap; it loses the ones who call. And the guest experience the big chains sell — pre-arrival directions, a check-in-day message, a checkout note — is a paid add-on at most property systems, or simply doesn't get sent.
Direct-booking and after-hours figures are industry estimates; your own numbers appear in your dashboard from day one. Competitor pricing as published July 2026.
Most property systems stop at "here's the calendar." Pam runs the whole thing — the call, the quote, the deposit, and every guest message that used to be a paid add-on.
Voice, SMS, or web chat — same brain. A guest asks what's open next weekend; Pam quotes your rooms and rates, and answers the questions guests always ask: parking, pets, breakfast, check-in time.
She checks the room she's quoting is actually free for those nights, takes the reservation, and can modify or cancel an existing one the same way. No double-books — that's enforced at the database, not by hope.
For the nights you want protected, Pam texts a Stripe deposit link mid-call. The guest taps, pays, and the room is held. Cards are handled entirely by Stripe — they never touch our systems, and there's no booking fee on top.
Confirmation on booking, directions and check-in details before arrival, an in-stay check-in, and a checkout note with a review request — the guest experience the chains charge extra for, included and automatic.
No property system answers the phone. Pam does — and then quotes, reserves, holds the room, and runs the guest journey, all in a dashboard you run the property from. See the complete feature guide →
The property systems make you enter your rooms to get a quote, then add a booking fee or a per-room module on top. PamVA's price is published and flat: Front Office is $179/mo, which for a 10-room inn works out to roughly $18 per room — top of the standard band, with zero booking fees and the 24/7 AI phone answering no PMS includes.
Every after-hours enquiry answered by text — and the room booked.
Every call answered, every reservation taken, 24/7.
Direct-booking site, deposits, and the full guest journey.
Integrations and the deeper toolkit for larger properties.
14-day free trial · no card · no booking fees on any plan · full pricing & founding offer →
The booking platforms hide their pricing behind a calculator, then meter you on booking fees and guest-messaging add-ons. Here's the same front desk, priced flat and published:
| WHAT YOU GET | LITTLE HOTELIER | EVIIVO | CLOUDBEDS / THINK | PAMVA |
|---|---|---|---|---|
| Published pricing | Calculator-gated, none published | from $50/mo | Quote-only | ✓ $99–$249 CAD flat |
| Booking fees | +1% booking fee on gross reservations (Basics) | +$0.75 per booking (Canada) | — | ✗ $0 booking fees, no commission |
| Guest-journey messages | Paid add-on (Guest Engagement) | Guest Manager +$3/room | Not published | ✓ Included |
| 24/7 AI phone answering | Not offered | Not offered | Not offered | ✓ No PMS offers this |
| Cost for a 10-room inn | Base + 1% booking fee | $50 + $0.75/booking + $30 Guest Mgr | "Request pricing" | $179 flat ≈ $18/room |
Little Hotelier, Cloudbeds, ThinkReservations, and Hostaway all publish quote-only or calculator-gated pricing. Competitor pricing as published July 2026.
You don't have to rip out what you run. Pam adds the layer no property system has, and stays out of the way of the one you keep.
Running Cloudbeds, Little Hotelier, ThinkReservations, or a channel manager? Keep it. Pam answers the phone those systems never could, and pushes every reservation she takes back through webhooks so your calendar stays whole.
If most of your business is direct and you keep only a listing or two, Pam can be the whole front desk — bookings, deposits, guest messages, and a direct-booking site with no OTA commission.
The published price is the bill. No +1% of revenue, no $0.75 a booking, no cut of a direct guest. Deposits run entirely on your own Stripe account.
Every call — booked, transferred, or messaged — lands in your dashboard with a full transcript. You can read exactly what Pam said to a guest, any time.
Every other front-desk service is sold from a website far away. I'm Okanagan-based — I'll set you up on a screen-share, or in person if you're between Armstrong and Kelowna, load your rooms, rates, and house rules, and you can watch Pam answer your own phone and take a test reservation before you pay a dollar.
We're launching in the Okanagan and want ten properties to prove it with. Founding clients get half off their first year, free in-person setup, Front Office features at the Reception price, and a rate locked for life — in exchange for honest feedback and, if Pam earns one, a review.
Claim a founding spotOnly if you want it to. Pam runs beside your property system and answers the calls it can't — she pushes every reservation she takes back to your other tools through webhooks, and syncs your calendar two-way so nothing books twice. If you're a mostly-direct property and only keep a listing or two, she can be the whole front desk instead, with no OTA commission.
Yes. She checks the room she's quoting is actually free for those nights, takes the booking, holds it with a deposit, and starts the confirmation and pre-arrival messages — all on the call. Call (672) 296-5229, book a fake stay, then open the demo dashboard and watch it land.
There are none. The published price is the whole bill — no +1% of your revenue like Little Hotelier's Basics, no $0.75 a booking like eviivo, and no commission on a direct guest. Deposits run on your own Stripe account, so card numbers never touch our systems and you're never marked up.
They are — confirmation, pre-arrival directions, an in-stay check-in, and a checkout note with a review request. Most property systems sell that as a paid add-on module; on PamVA it's part of Front Office at $179.
For a 10-room inn, $179/mo is about $18 a room — top of the standard band property systems quote, but with zero booking fees and the 24/7 phone answering none of them include. Bigger property, same flat price; the per-room number only gets better.
Really. One flat price, no per-minute meter, no per-booking fee, no contract. Reception has a generous fair-use level (750 answered minutes a month); if you ever outgrow it, we call you and sort out the right plan together. Your card is never auto-billed.
Call the live demo and be the guest. Then decide.