Pam answers in one ring, any hour. She quotes what's available, takes the reservation, holds it with a deposit, and starts the guest-journey messages — confirmation, pre-arrival directions, checkout. She works beside the booking system you already run, or replaces it entirely for a direct-booking property. No booking fees. No commission.
14-day free trial · no credit card · no contracts · no booking fees, ever
You're turning a room, serving breakfast, or finally asleep — and the phone rings with a guest ready to book. A booking system with no one to answer the phone captures the guests who tap; it loses the ones who call. And the guest experience the big chains sell — pre-arrival directions, a check-in-day message, a checkout note — is a paid add-on at most property systems, or simply doesn't get sent.
Your own numbers appear in your dashboard from day one. Competitor pricing as published July 2026.
Most property systems stop at "here's the calendar." Pam runs the whole thing — the call, the quote, the deposit, and every guest message that used to be a paid add-on.
Voice, SMS, or web chat — same brain. A guest asks what's open next weekend; Pam quotes your rooms and rates, and answers the questions guests always ask: parking, pets, breakfast, check-in time.
She checks the room she's quoting is actually free for those nights, takes the reservation, and can modify or cancel an existing one the same way. No double-books — that's enforced at the database, not by hope.
For the nights you want protected, Pam texts a secure deposit link mid-call. The guest taps, pays, and the room is held. Deposits land in your own payment account, card numbers never touch our systems, and there's no booking fee on top.
Confirmation on booking, directions and check-in details before arrival, an in-stay check-in, and a checkout note with a review request — the guest experience the chains charge extra for, included and automatic.
No property system answers the phone. Pam does — and then quotes, reserves, holds the room, and runs the guest journey, all in a dashboard you run the property from. See the complete feature guide →
The property systems make you enter your rooms to get a quote, then add a booking fee or a per-room module on top. PamVA's price is published and flat: Front Desk is $149/mo, which for a 10-room inn works out to roughly $15 per room — middle of the standard band, with zero booking fees and the 24/7 AI phone answering no PMS includes.
Every after-hours enquiry answered by text — and the room booked.
Every call answered 24/7 — with deposits, the direct-booking site, and the full guest journey.
Integrations and the deeper toolkit for larger properties.
14-day free trial · no card · no booking fees on any plan · full pricing & founding offer →
The booking platforms hide their pricing behind a calculator, then meter you on booking fees and guest-messaging add-ons. Here's the same front desk, priced flat and published:
| WHAT YOU GET | LITTLE HOTELIER | EVIIVO | CLOUDBEDS / THINK | PAMVA |
|---|---|---|---|---|
| Published pricing | Calculator-gated, none published | from $50/mo | Quote-only | ✓ $69–$249 CAD flat |
| Booking fees | +1% booking fee on gross reservations (Basics) | +$0.75 per booking (Canada) | — | ✗ $0 booking fees, no commission |
| Guest-journey messages | Paid add-on (Guest Engagement) | Guest Manager +$3/room | Not published | ✓ Included |
| 24/7 AI phone answering | Not offered | Not offered | Not offered | ✓ No PMS offers this |
| Cost for a 10-room inn | Base + 1% booking fee | $50 + $0.75/booking + $30 Guest Mgr | "Request pricing" | $149 flat ≈ $15/room |
Little Hotelier, Cloudbeds, ThinkReservations, and Hostaway all publish quote-only or calculator-gated pricing. Competitor pricing as published July 2026.
You don't have to rip out what you run. Pam adds the layer no property system has, and stays out of the way of the one you keep.
Running Cloudbeds, Little Hotelier, ThinkReservations, or a channel manager? Keep it. Pam answers the phone those systems never could, takes the reservation, and tells you the moment it lands — dashboard, text, and email — so you enter it in your PMS like any phone booking. She doesn't touch your channel manager or your OTA availability.
If most of your business is direct and you keep only a listing or two, Pam can be the whole front desk — bookings, deposits, guest messages, and a direct-booking site with no OTA commission.
The published price is the bill. No +1% of revenue, no $0.75 a booking, no cut of a direct guest. Deposits run entirely on your own payment account.
Every call — booked, transferred, or messaged — lands in your dashboard with a full transcript. You can read exactly what Pam said to a guest, any time.
Every other front-desk service is sold from a website far away. I'm Okanagan-based — I'll set you up on a screen-share, or in person if you're between Armstrong and Kelowna, load your rooms, rates, and house rules, and you can watch Pam answer your own phone and take a test reservation before you pay a dollar.
We're launching in the Okanagan and want ten properties to prove it with. Founding clients get 50% off their first 6 months — Front Desk for $74.50 — free in-person setup, and a rate locked for life — in exchange for honest feedback and, if Pam earns one, a review.
Claim a founding spotThe digest lands with tonight's arrivals and yesterday's numbers. The 11pm caller from last night? Booked, deposit paid, room held — you find out over breakfast. Guests arriving tomorrow got their directions and check-in details without you touching anything; guests in-house got the mid-stay check-in. At checkout the review ask goes out on its own. And when the phone rings mid-turnover, you can let it ring — the transcript will be in your dashboard, and if it was a booking, it's already on the calendar with a deposit against it.
Only if you want it to. Pam runs beside your property system and answers the calls it can't. She doesn't plug into Cloudbeds or your channel manager — every reservation she takes is texted and emailed to you the moment it lands (and can be pushed to your other tools by webhooks), and you key it into your PMS like any phone booking. If you're a mostly-direct property and only keep a listing or two, she can be the whole front desk instead, with no OTA commission.
No — and we'd rather say that plainly than surprise you later. Pam doesn't connect to booking engines or channel managers, and she doesn't update your OTA availability. What she does: answers the phone 24/7, takes the reservation, holds it with a deposit, and notifies you instantly — dashboard, text, email, or webhooks to your other tools — so you enter it in your PMS the same way you would any phone booking. And if you're a direct-booking property, Pam can be the booking system, and then there's nothing to keep in sync.
Yes. She checks the room she's quoting is actually free for those nights, takes the booking, holds it with a deposit, and starts the confirmation and pre-arrival messages — all on the call. Call (672) 296-5229, book a fake stay, then open the demo dashboard and watch it land.
There are none. The published price is the whole bill — no +1% of your revenue like Little Hotelier's Basics, no $0.75 a booking like eviivo, and no commission on a direct guest. Deposits run on your own payment account — Stripe as standard, or the provider you already use — so card numbers never touch our systems and you're never marked up.
Yes — the total on your booking site is the real one. Pick 1 guest or 4 and the price updates for that count, extra-guest fee included, so a 3-guest search doesn't quietly price like 2. Tax is called out separately from the room total, not buried, and the reservation screen itemizes the nightly rate, any fee, GST/PST, and the total before your guest pays a cent.
They are — confirmation, pre-arrival directions, an in-stay check-in, and a checkout note with a review request. Most property systems sell that as a paid add-on module; on PamVA it's part of Front Desk at $149.
For a 10-room inn, $149/mo is about $15 a room — middle of the standard band property systems quote, but with zero booking fees and the 24/7 phone answering none of them include. Bigger property, same flat price; the per-room number only gets better.
Really. One flat price, no per-minute meter, no per-booking fee, no contract. Front Desk includes 1,000 answered minutes and 400 AI text conversations a month — the same published figure in every industry, set well above what a busy small property actually uses — with no counter, no overage rate card and no automatic charge. If your volume ever runs far beyond what we'd expect from a property like yours, we call you and sort out the right plan together. Your card is never auto-billed.
Whoever's on the desk logs in on their phone and sees the arrivals list, the reservations calendar, and each guest's notes and history. When a guest says "I told the person on the phone about the early check-in," the transcript is right there — nobody's guessing. Changes are a tap in the dashboard or a message to Pam, and every conversation, on every channel, lands in the same place.
Call the live demo and be the guest. Then decide.